Installing the Single Server

Review the minimum System Requirements. Note that the specifics of your implementation may require more resources than outlined here. Consult your Customer Account Manager or Technical Support for more information.

Before You Begin

In order to install and begin using the Clarify Single Server, please have access to the following:
  • Executable file (provided by Cleo)
  • Domain user
  • License (needed post-installation - See Licensing for steps to license your server)
  • Single Server Installation (Review before install)

Installation Procedures

The steps below follow an Install Wizard which guides you through the process.

  1. Launch the install: Locate the executable file. This must be run as an Administrator. (For Linux, must launch as root.)
  2. Introduction: Read all instructions and recommendations.
  3. License Agreement: Read the License Agreement. Click the I accept the terms of the License Agreement radio-button to enable the Next button.
  4. Choose Server Installation Type: Select Single Server from the radio button options, and click Install.
  5. Choose a destination folder for the installation: This should be a common installation directory with sharing enabled.
  6. Choose the Server Artifact Location (Server Workspace): This directory holds database components and other resources used by the server.
    Note for Linux users: At this point in the install process, a panel appears prompting for the domain user (Enter name for object ownership). The user to be entered here must already exist and be accessible by the install machine.
  7. Memory Allocation: Either accept the proposed values for the Server Memory Value, or modify as desired. As noted, the format is ####m, where #### is your memory allocation and m represents megabytes.
  8. SMTP Server: If intending to use Clarify to generate email, you must provide the SMTP Server IP address and port. Otherwise, these settings may be left blank. Should you decide to configure this setting later, you can do so from within the Admin Console perspective’s Settings view.
  9. Choose Shortcut folder: Both the All Users Desktop and Start Menu checkboxes are checked by default – modify if necessary. (This does not exist for Linux)
  10. Pre-Installation Summary: Review all selections. If a choice must be changed, click Previous (as many times as necessary) to return to the appropriate earlier step, modify the selection, and then click Next (as many times as necessary) until you return here.
  11. Installing...:While the product installs, banners appear describing different features and functionality.
  12. Install Complete: Click Done to complete the process.