Configuring Default Email Settings

You must configure the default email settings to allow Clarify to send emails. The Business Process task SendEmail relies on this information.

You must have a server started to access the Admin Console | Settings view.
  1. In the Admin Console perspective's Settings view, in the Setting Types column, select Email.
  2. In the Data area, fill in the fields to configure your email settings.
    1. In the SMTP (Simple Mail Transfer Protocol) Server Address field, type the address of the server that handles email for your company.
      For example: cleo.com.
    2. The default SMTP Port field's value is 25. Change it to whatever your company server's port value is.
      Some servers have separate port values depending on whether you are using SSL (Secure Sockets Layer) or TLS (Transport Layer Security). In this case, use whichever port supports the protocol you want to use.
    3. Type in the Default Username for the account from which you want to send email.
      For example: user@cleo.com.
    4. Type in the Default Password for the account from which you want to send email. Type carefully; you will not be able to visually confirm the password, as Clarify displays the password characters as *s (asterisks).
  3. Are you using Transport Layer Security (TLS)?
    • If you are not using TLS, your email setup is complete.
    • If you are using TLS, complete these additional steps:

    1. On the system where your Clarify Server is installed, in the Clarify Server installation directory, open the EBIServer_Standard.ini file.
    2. Type the phrase -Dmail.smtp.starttls.enable=true after all the -D statements but before the -X statements.
    3. Save and close the file.